Bell Person

Position: Bellman Department: Operations/Bellstand Primary Responsibilities: (guest interaction, ordering responsibilities, clean up duties, clerical responsibilities, etc.)

• Smile, greet and welcome guest
• Load and unload luggage from bell cart
• Accompany guest to room
• Explain hotel amenities to guest Secondary Responsibilities:
• Answer bellstand telephone
• Make room deliveries when necessary
• Obtain transportation for guest
• Maintain room key control
• Shoe Shine and pickup/delivery Normal Working Hours: (Shift, days)
• 40 hours per week
• Need to be available nights, weekends, and holidays
• Must be available for overtime when needed
• Subject to winter lay-off Past Work Experience Requirements: (Type of work, number of years required, equivalent experience, etc.)
• Prior hotel experience preferred Educational Requirements: (Degree/Certification, highest required/preferred, field of study)
• High School Diploma or G.E.D. Communication Skills Requirements: (Verbal: phone, in-person, group; Written: memos, documents)
• Must be able to speak plainly and comfortably to guest
• Able to speak clearly over the phone Technical Requirements:
• Must be able to learn lay-out of the hotel and location of all amenities
• Drivers license required Physical Requirements: Location of Work Yes Yes X Indoors Heated X X Outdoors Below Ground Temp. Fluctuations X Elevated Areas Personal Protec. Equip. Req Work Postures Continuous (up to 8 hrs. in an 8 hr. shift) Frequent (up to 5.5 hrs. in 8 hr. shift) Infrequent (up to 3 hrs. in an 8 hr. shift) Rarely(up to .5 hr in 8 hr. shift) Standing X Sitting X Walking X Climbing X Bending/ Stooping X Overhead Reaching X Arm/Hand Movement X Hand/Eye Coordination X Other (Define) Lifting Requirements 10 lbs.or less 11-20 lbs. 21-30 lbs. 31-40 lbs. Over 41 lbs. 10 lbs.or less 11-20 lbs. 21-30 lbs. 31-40 lbs. Over 41 lbs. 10 lbs.or less 11-20 lbs. 21-30 lbs. 31-40 lbs. Over 41 lbs. 10 lbs.or less 11-20 lbs. 21-30 lbs. 31-40 lbs. Over 41 lbs. Horizontal Lift X