Lead II - Software Engineering - ServiceNow UI Developer

Job Title: Service. Now Developer – UI Experience Experience Range: 5 - 10 Years Location: Hyderabad, Bangalore, Kochi, Trivandrum, Pune, Noida, Chennai Job Summary: We are looking for a Service. Now Developer – UI Experience who specializes in designing and developing intuitive, responsive, and user-friendly interfaces within the Service.

Now platform. The ideal candidate should have expertise in Service. Now UI development, front-end technologies (HTML, CSS, JavaScript, AngularJS), and Service Portal customization to enhance user interaction and improve overall system usability.

Key Responsibilities

UI/UX Development: Develop customized and dynamic user interfaces on Service. Now using HTML, CSS, JavaScript, and Service. Now UI tools . Build and maintain Service Portals, Catalog items, and custom UI components to enhance user experience. Ensure UI designs are responsive, accessible (WCAG-compliant), and performance-optimized .

Service Portal & Catalog Development: Design and implement user-friendly Service Portals using Service. Now’s AngularJS-based framework . Customize and optimize Service Catalog items and workflows for improved usability and efficiency. Develop widgets using Service. Now’s Widget Editor and HTML/CSS to meet specific UI requirements.

Scripting & Automation: Write and maintain efficient JavaScript code (Client Scripts, UI Policies, UI Actions, Business Rules) to improve UI functionality. Utilize Service. Now’s Glide APIs for advanced UI customization and dynamic content rendering. Implement REST API integrations for real-time data updates within Service.

Now UI elements. Testing & Quality Assurance: Perform unit testing and support system integration testing for UI components. Debug and troubleshoot UI-related issues , ensuring smooth cross-browser and cross-device performance. Collaborate with QA teams to execute test cases related to UI/UX components and Service Portal functionality .

Must-Have Skills: Technical Skills: Service. Now Platform Expertise: Strong knowledge of Service. Now UI development , particularly Service Portal, Service Catalog, and Knowledge Base customization . Hands-on experience with Service. Now Scripting APIs (Client Scripts, UI Policies, UI Actions). Proficiency in creating custom widgets using Service.

Now’s Widget Editor . Familiarity with Glide. Form and Glide. User APIs for personalized user experiences. Front-End Development: Expertise in HTML5, CSS3, JavaScript, and AngularJS for building modern UI interfaces. Strong understanding of UI/UX best practices, accessibility standards (WCAG), and responsive design . Experience with front-end frameworks like Bootstrap for improved UI consistency.

Integration & Scripting: Experience with REST/SOAP API integrations to dynamically update UI elements with external system data. Understanding of JSON and XML for data exchange and dynamic content generation . Proficiency in JavaScript, AngularJS, and Glide. Script for interactive UI component development. Good-to-Have Skills: Experience with automated testing tools (e.

g., Selenium, ATF) for Service. Now UI testing. Familiarity with Agile/Scrum methodologies in a development environment. Prior experience working with Service. Now Performance Analytics and Dashboards . Service. Now Certifications: Mandatory: Service. Now Certified System Administrator (CSA) Preferred: Service. Now Certified Application Developer (CAD) Certified Implementation Specialist – Service Portal UI/UX-related certifications or courses Soft Skills: Strong analytical and problem-solving skills with attention to UI/UX detail .

Excellent communication skills to collaborate with technical and non-technical teams. Ability to work independently and within a team to deliver projects on time. Adaptability to changing requirements and a passion for UI/UX trends and innovations . Preferred Experience: 3+ years of experience in Service. Now development with a focus on UI/UX design and front-end development .

Prior experience in Service Portal and Catalog customization within Service. Now. Familiarity with Agile and Scrum methodologies in a development environment.