Restaurant Manager

Job Summary

Villagio Hospitality Group, the team behind iconic dining destinations such as The Black Sheep Restaurant, Trattoria Villagio, Proof Kicthen+Bar and 2 Silos Brewing Co. , is seeking an experienced and dynamic Restaurant Manager to oversee daily operations, ensure exceptional guest experiences, and drive overall business success.

The ideal candidate will be a hands-on leader with a passion for hospitality, a keen eye for detail, and the ability to manage all aspects of restaurant operations efficiently. PRIMARY RESPONSIBILITIES: Oversee all front-of-house and back-of-house restaurant operations to ensure smooth daily service. Lead, train, and manage staff, fostering a positive work environment and ensuring excellent customer service.

Monitor restaurant financials, including budgeting, cost control, and profitability analysis. Ensure compliance with health and safety regulations, food handling policies, and company standards. Develop and implement strategies to enhance guest satisfaction and retention. Collaborate with the culinary team to ensure menu consistency, quality, and innovation.

Handle guest feedback and resolve any service-related issues promptly. Maintain restaurant cleanliness, ambiance, and overall presentation. Coordinate with vendors, suppliers, and inventory management to ensure cost efficiency. Plan and execute promotional events, seasonal offerings, and special dining experiences.

REQUIREMENTS

Strong leadership, team-building, and communication skills. Knowledge of restaurant operations, financial management, and cost control. Ability to multitask and thrive in a fast-paced, guest-focused environment. Familiarity with POS systems and restaurant management software. Passion for food, beverages, and providing an outstanding dining experience EDUCATION/TRAINING/EXPERIENCE: Proven experience as a Restaurant Manager or similar leadership role in a high-volume restaurant Preferred certifications include Serv.

Safe and state/local licensing requirements Knowledge of all applicable federal, state, and local sanitary, safety, and health standards, and all procedures and protocols to comply with HACCP standards PHYSICAL DEMANDS: Ability to work weekends and holidays and a varied schedule Position requires prolonged standing, bending, stooping, twisting, lifting products and supplies weighing 45 pounds, and repetitive hand and wrist motion.

Ability to perform all functions at the restaurant level, including delivery when needed BENEFITS WE OFFER: Competitive pay based on experience 401(k) with employer matching Health, Dental, and Vision Insurance Paid time off and employee discounts Tuition Reimbursement A collaborative and supportive work environment with room for professional growth.

Villagio Hospitality Group is an Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities