Customer Service Representative - Meridian, ID

🚀 Join the Team That’s Raising the Standard in Patient Care Customer Service Representative | Pro. Care Medical Equipment – Meridian, ID At Pro. Care Medical Equipment, we’re not just delivering equipment—we’re delivering care, dignity, and peace of mind to patients and providers every single day. We’re growing fast, and we’re looking for a high-energy, solutions-driven Customer Service Representative who thrives in a fast-paced environment, loves helping people, and takes pride in getting the details right.

If you’re someone who can stay calm under pressure, solve problems on the fly, and turn a frustrated caller into a loyal customer—you’re exactly who we’re looking for. 💡 What You’ll Be Doing You’ll be the voice of Pro. Care—supporting patients, families, and healthcare partners with professionalism and empathy. Answer inbound calls and provide exceptional customer support Make outbound calls to coordinate care, follow up, and solve issues Take orders and accurately enter data into our systems Coordinate deliveries with drivers to ensure timely service Troubleshoot equipment issues over the phone Educate customers on the right medical equipment for their needs Communicate across departments to keep everything running smoothly Support patients and providers through fast, effective problem-solving 🔥 What Makes You a Great Fit We’re looking for someone who brings both heart and hustle: You can multitask without missing the details You stay organized—even when things get busy You’re independent, but also a strong team player You have strong computer skills (Microsoft Office is a must) You type quickly and accurately You know how to de-escalate tough conversations with confidence and empathy You’re comfortable on the phone and communicate clearly You genuinely enjoy helping people Required: High school diploma or equivalent 🌟 Why Pro.

Care? We believe great care starts with a great team—and we invest in ours. After your 90-day onboarding period, you’ll be eligible for: Paid Time Off Paid Holidays 401(k) with company match Health Insurance Dental & Vision Coverage Schedule: Monday – Friday, 8:00 AM to 5:00 PM Location: In-office | Meridian, Idaho 👊 Our Culture We work hard, move fast, and genuinely care about each other.

Our team culture is built on accountability, teamwork, and showing up for our customers when it matters most. We don’t just say we value our people—you’ll feel it. 📩 Ready to Apply? If you’re looking for more than “just a job” and want to be part of a team that makes a difference every day—we want to hear from you. Please submit your resume, and if you’d like to stand out, include a short cover letter telling us what drives you.