SAP Support Manager

Designation – Manager SAP Support Experience – 10-15 years ( if Manager) Job Location – Thane,. Central line up to Kalyan and Ghatkopar Qualification -Any Graduate with experience on SAP Modules (PP, QM, MM & SD) ​ ​ Requirements

• Primarily responsible for Handling tickets and application support to the end users
• Hand on experience on modules like PP, QM, MM & SD and support of the same at the backend
• Liaise with SAP AMC providers to ensure support and timely close of tickets raised
• When an issue comes diagnose, analyze and solve the issue
• Responsible for any enhancements
• Writing functional specs and interacting with Abapers to develop any user report or enhancement requirements
• Handhold end users at initial levels, Training the end users and preparing end user training material
• Drafting end user training manuals
• Managing Various SAP Masters (Customer, Vendor, Item) – Creating, amending