Workshop Manager

Workshop Manager

• Stoke, Staffordshire Full-time, 40 hours/week – Mon to Fri - 07.30am - 16:00pm We’re TIP Group – a proud Great Place to Work ® – and we’re looking for a skilled and motivated Workshop Manager to join our team. This is a hands-on leadership role where you’ll take ownership of workshop performance, keep trailers on the road, and lead a team that takes real pride in doing the job right. What You’ll Be Doing ✔️ Managing workshop operations, including loading, repair prioritisation, systems, and processes to meet customer and business demands ✔️ Working closely with a supportive, hands-on team to maintain safe, efficient, and high-performing workshop practices ✔️ Keeping our customers’ fleets road-ready by minimising truck & trailer downtime and identifying the most economical repair solutions ✔️ Ensuring all inspections, services, and repairs meet company standards and comply with all EHS and mandatory legislation ✔️ Analysing maintenance trends, managing staffing and overtime, and highlighting performance and commercial opportunities to management What You’ll Bring ✔️ Time-served technician background or City & Guilds Level 1, 2 & 3 (or equivalent) with solid trailer & truck repair experience ✔️ Previous workshop or team management experience (highly advantageous) ✔️ Strong organisation, admin, and IT skills with the ability to prioritise workloads and meet deadlines ✔️ A confident communicator who can challenge, question, and work autonomously ✔️ A proactive mindset and a sense of ownership in your work ✔️ A good sense of humour – we work hard, but we like a laugh too Why TIP? Because culture isn’t a poster on the wall and it’s something you should feel every day . We’re good at what we do and we put people first. We invest in your growth, value your voice, and genuinely care about our team. We don’t just say we’re a Great Place to Work ® – we prove it. IT’S HOW WE ROLL.