Customer Experience Officer - Brisbane Airport

About the Company As one of Australia’s leading security companies, MSS Security is built on teamwork, respect, and integrity. We provide long-term career paths, stability, and a workplace where your professionalism and dedication are genuinely valued. To find out more visit our website at www.msssecurity.com.au . LOVE HELPING PEOPLE?

MAKE EVERY JOURNEY COUNT AT BRISBANE AIRPORT! MSS Security is seeking enthusiastic and customer-focused Casual Customer Experience Officers to join our team at Brisbane Airport ! Be part of the excitement of one of Queensland's busiest airports, where no two days are the same. You'll be the friendly face passengers turn to for assistance, helping travellers navigate the terminal, find their way and enjoy a smooth airport experience.

If you love interacting with people, providing helpful information and creating positive first impressions, this could be the perfect opportunity for you!

What you'll bring

Full Australian working rights. Ability to undergo and pass a national security police check. Ability to undergo and pass a medical assessment, including drug and alcohol testing. Excellent communication and interpersonal skills, with a genuine passion for customer service and helping people. Ability to stand for extended periods, up to 12 hours.

Availability to work a rotating 24/7 roster, including AM and PM shifts. Master Licence – 41299 How to apply MSS Security is an Equal Opportunity Employer, valuing the unique backgrounds, experiences, and contributions of each person We encourage and celebrate diversity. We are proud to: be certified by the Workplace Gender Equality Agency, be a partner and supporter of Veterans employment and honoured to have an endorsed INNOVATE Reconciliation Action Plan.

Click APPLY to complete your application and you will be prompted to answer a few simple questions and upload your CV. Thanks for taking the time to consider MSS as a future employer and we look forward to hearing from you .