Assistant Manager and Shift Lead

Auntie Anne’s – Assistant Manager & Shift Lead – Briarwood Mall Auntie Anne’s is known for our homemade, freshly baked, golden-brown soft pretzels served with a smile! Come grow with Chestnut Land Company, the largest and fastest-growing domestic franchise partner of Auntie Anne’s Pretzels. We Offer: Competitive Pay: $17.

25/hour for Assistant Manager, $15.25/hour for Shift Lead + tips (tips average $2–$3/hour). Hours: Part-time and full-time hours available; mall hours mean no late nights or early mornings.

Benefits

Medical, Dental, and Vision insurance with multiple plans to choose from. Time Off: Paid Time Off (PTO). Retirement: 401(k) with an employer match of up to 4% after one year of employment.

Education

Tuition reimbursement. Perks: Generous employee discounts. Assistant Manager Job Summary: Working alongside or in the absence of the Store Manager, the Assistant Manager is responsible for the overall supervision and operation of the assigned store. You will focus on maintaining Auntie Anne’s "Three-Fold Philosophy" while maximizing store profitability and performance.

Key Responsibilities

Making dough and rolling pretzels from scratch. Working and managing daily shifts. Recruiting and training new team members. Ensuring 100% customer satisfaction and product quality. Working toward store performance and sales goals. Maintaining safety and security standards at all times. Managing stock and inventory levels.

Requirements

Management experience in retail, restaurant, or a fast-paced environment. A valid driver’s license. Availability to work various shifts, including evenings and weekends. Shift Lead Job Summary: The Shift Lead directs restaurant operations in the absence of the General Manager and Assistant Manager. You will ensure the highest standards of food quality, service, cleanliness, and workplace safety.

Key Responsibilities

Prepping, baking, and serving fresh pretzels and snacks. Greeting customers and taking orders in a friendly, efficient, and accurate manner. Monitoring employee breaks, overtime, and scheduling during shifts. Assisting with the training of new employees. Requirement: Must be at least 18 years of age. About Our Franchise Chestnut Land Company is a proud franchisee of both Auntie Anne’s and Cinnabon.

Established in 1994 and headquartered in Boardman, Ohio, we have grown into the largest domestic franchise partner of Auntie Anne’s Soft Pretzels with over 100 locations in 14 states. We are recognized industry leaders who pride ourselves on providing memorable experiences for our customers and employees. This is a great place to start a career, grow professionally, and make a difference.

Here, everyone’s voice is heard, fun is the rule, and you are recognized for your achievements. #CLC Apply today! Visit our Careers Page to learn more about our company and opportunities. www.chestnutland.com