Customer Support Agent

Make someone’s day, one conversation at a time.!!

As a Burgerville Customer Service Agent, you’ll help guests feel heard, answer questions, resolve concerns, and support our restaurant teams. If you’re a thoughtful listener, a clear communicator, and someone who enjoys turning a challenging situation into a positive experience, we’d love to hear from you.

The Customer Service Agent helps create a great Burgerville experience by providing friendly, timely, and effective support to our guests and restaurant teams. This role responds to questions and concerns across channels, resolves common issues related to orders and restaurant experiences, and connects more complex requests with the right teams.