Customer Service Representative - State Farm Agent Team Member

About Our Agency At the Ryan Peterson State Farm Agency, we are a family-oriented team dedicated to helping individuals, families, and businesses protect what matters most. With more than 70 years of combined insurance experience, our agency provides knowledgeable guidance, personalized service, and a commitment to building lasting relationships throughout Nevada and the surrounding states.

Founded on the values of trust, teamwork, and community, our office creates a supportive environment where team members can grow, develop their skills, and make a meaningful impact every day. We believe in taking care of our customers and our team by providing the resources, training, and support needed to succeed. If you’re looking to join a collaborative agency that values professionalism, personal growth, and helping others, we’d love to meet you.

ROLE DESCRIPTION: As a {{ job.name }} with {{ account.name }}, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit.

RESPONSIBILITIES

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.