Patient Care Coordinator - Part-time

We offer a comprehensive benefits package, which includes:

• Paid Time Off (PTO)
• Paid Holidays
• Employee Assistance Program (EAP) – Providing support for personal and work-related challenges
• Employee Engagement through Nectar – Recognition and rewards program
• 401(k) (Non-Matching) Retirement Plan At Beltone, we deliver premium patient care by fostering a collaborative, empowering work environment. Our commitment to innovative hearing technology and exceptional service drives our success.

Responsibilities

• Administrative Support : Perform a range of office tasks efficiently * Patient Assistance : Support the Hearing Care Professional in guiding patients and serving as their primary liaison. * Appointment Management : Optimize scheduling to maximize test opportunities and track patient engagement. * Marketing & Sales : Assist with local marketing efforts, cultivating new community relationships and referrals.

• Communication : Handle incoming calls and follow up with patients professionally. * Documentation & Compliance : Process clinic forms accurately to ensure HIPAA and state law compliance, including verifying patient eligibility. * Financial Processing : Manage payments, reconcile cash balances, and oversee inventory.

• Office Environment : Maintain a clean, welcoming workspace.

Qualifications

2 years' experience in office administration, sales, or customer service Proficiency in MS Office Flexible to work varying hours Competencies Customer service orientation Team Player Self-motivated, organized, and decisive Join Beltone and grow professionally in a dynamic environment where your skills contribute to superior patient care. We are an Equal Opportunity Employer.