Mini Motoring Advisor

Mini of Allentown is looking for a go-getter, enthusiastic, friendly and passionate sales person to help others find the vehicle of their dreams. We are always looking for people who are will to go the extra mile. Some experience helpful but, if you believe you have what it takes, we will train the right person. Seasoned sales applicants must be willing to learn our processes and learn the Mini product.

MINI, a British automotive brand, has been owned by BMW Group for over 20 years - a powerful partnership, marked by German engineering, that's brought us to new heights of MINIness. We offer our associates a team environment, great benefits and ongoing training and support. If you believe you possess these traits and are a team player than we certainly encourage you to apply.

Position Description The position of Mini Motoring Advisor consists of selling new/used vehicles consistent with requirements of dealership gross profit, volume and customer satisfaction and manufacture requirements. Duties & Responsibilities Communicate with the prospective buyers until they are ready to set an appointment and visit the dealership to view the vehicle.

Answer all phone calls immediately, gather customer information, answer questions and set appointments. Ascertain each customer's vehicle needs through appropriate questions. Demonstrate new/used vehicles (includes test drives). Achieve monthly sales goals, including unit volume and CSI. Deliver new/used vehicles to customers, ensuring the customer understands the vehicle's operating features, warranty and transnational documents.

Attend sales meetings. Utilize CRM to ensure an owner follow-up system that encourages prospecting, repeat and referral business. Keep a daily log of appointments and communicate with management Handle minor customer complaints and misunderstandings Report to the Sales Manager(s) regarding objectives, planned activities, reviews and analyses.

Maintain current information regarding vehicle products, accessories and equipment changes. Ensure compliance with federal, state and local laws applicable to retail auto sales. Introduce customers to service department personnel to emphasize to customers the quality and efficiency of the dealership's service operation.

Qualifications

High school diploma. Previous automotive experience a plus Sales experience (preferred) Excellent verbal and written communication skills Professional appearance Ability to read and understand directions. Valid in-state driver's license. Ability to sell a minimum quota according to dealership standards.