Recreational Tennis Front Desk Attendant

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SUMMARY The Yale University Athletics Department is seeking qualified applicants for a part-time employment opportunity at the Cullman-Heyman Tennis Center as a Recreational Tennis Attendant. This position will assist the facility manager and will work to meet the Athletic Department’s goal of offering first-class customer service to the patrons of the tennis facility.

ESSENTIAL DUTIES

& RESPONSIBILITIES Recreational Tennis Front Desk Attendant responsibilities include but are not limited to: -Providing excellent customer service to the various patrons who play at the facility

• Facilitate memberships and process payments for customers
• Schedule and reserve court time for recreational tennis use
• Serve as a point of contact during shifts
• Responsible for reporting maintenance needed to the tennis center/tennis courts
• Help maintain a clean, well-kept facility
• Oversee opening and/or closing the facility for recreational shifts
• Reporting directly to the facility manager, completing other tasks as assigned MINIMUM QUALIFICATIONS
• Excellent communication, time management, and customer service skills
• Enthusiastic spirit and the ability to work well with others in diverse environments
• Greet customers and answer questions they may have
• Ability to use a computer and learn scheduling software and Microsoft Office/Outlook
• Handle forms of payment, including credit/debit cards and checks
• Basic knowledge of the sport of tennis/NO playing history required Recreational Tennis Front Desk Attendant ADDITIONAL DETAILS
• Part-time position, 5-15 hours per week
• Evening availability required
• Occasional weekend availability may be requested
• Position to start mid-late August 2026 and run through May of 2027 (start and end dates are flexible, with opportunities for more shifts)
• Will be paid hourly
• Schedule flexibility permissible, but weeknight and weekend work will be required depending on weekly events schedule APPLICATION STEPS
• Please send a resume and cover letter to Athletics Facility Manager- Andrew Meagher (andrew.meagher@yale.edu) Principal Responsibilities Job Posting Date 07/10/2026 Job Category Administrative Support Bargaining Unit NON Compensation Grade Labor Grade B Compensation Grade Profile Hourly Range $25.41 Time Type Part time Duration Type Temporary / Casual (Fixed Term) Work Model On-site Background Check Requirements All candidates for employment will be subject to pre-employment background screening for this position, which may include motor vehicle, DOT certification, drug testing and credit checks based on the position description and job requirements. All offers are contingent upon the successful completion of the background check. For additional information on the background check requirements and process visit "Learn about background checks" under the Applicant Support Resources section of Careers on the It's Your Yale website. Health Requirements Certain positions have associated health requirements based on specific job responsibilities. These may include vaccinations, tests, or examinations, as required by law, regulation, or university policy. Posting Disclaimer The hiring rate of a role is determined in accordance with the provisions outlined in the respective collective bargaining agreement. The intent of this job description is to provide a representative summary of the essential functions that will be required of the position and should not be construed as a declaration of specific duties and responsibilities of the position. Employees will be assigned specific job-related duties through their hiring department. The University is committed to basing judgments concerning the admission, education, and employment of individuals upon their qualifications and abilities and seeks to attract to its faculty, staff, and student body qualified persons from a broad range of backgrounds and perspectives. In accordance with this policy and as delineated by federal and Connecticut law, Yale does not discriminate in admissions, educational programs, or employment against any individual on account of that individual’s sex, sexual orientation, gender identity or expression, race, color, national or ethnic origin, religion, age, disability, status as a special disabled veteran, veteran of the Vietnam era or other covered veteran. Inquiries concerning Yale's Policy Against Discrimination and Harassment may be referred to the Office of Institutional Equity and Accessibility (OIEA). Note Yale University is a tobacco-free campus.