Intern, AI for Portfolio, Service and Delivery Management

Are you ready to shape a better tomorrow? AIA Digital+ is a Technology, Digital and Analytics innovation hub dedicated to powering AIA to be more efficient, connected and innovative as it fulfils its Purpose to help millions of people across Asia-Pacific live Healthier, Longer, Better Lives. If you are hungry and driven to play an active role in shaping a better tomorrow, we want to hear from you.

Because the work we do at AIA Digital+ makes a difference in the lives of millions of people, every day. We will equip you with the critical skills, tools and technology, and endless opportunities to learn, contribute and thrive in a dynamic and exciting environment. If you want to shape a brighter future at AIA Digital+, please read on.

About the Role

We are seeking a high-calibre Technical AI Intern with strong academic performance and proven hands-on capabilities to join the Group IT Operations – Portfolio, Service and Delivery Management team. This role focuses on designing and delivering practical AI-driven use cases across Portfolio, Service and Delivery Management team, addressing real operational challenges.

This is a high-impact, delivery-oriented role suited for candidates who can independently build, validate, and implement working solutions, translating ideas into tangible outcomes. Roles and Responsibilities Assist in developing and delivering AI-driven solutions, focusing on portfolio insights, service assurance, and operational efficiency, working closely with the multiple teams and various AI technology.

Key Responsibilities

Design and develop AI/ML solutions for use cases Build end-to-end prototypes, including data extraction, cleaning, feature engineering, model development, and visualization using real operational datasets. Analyze data across Group IT Operations to generate insights and identify performance gaps, risks, and optimization opportunities.

Develop dashboards and automation to enhance reporting, governance, and operational decision-making. Participate in full delivery lifecycle (requirements, design, build, testing, deployment, monitoring) and iterate proof of concepts into scalable solutions. Collaborate with multiple stakeholders, and contribute to executive-level materials (insights, dashboards, presentations).

Explore emerging technologies (e.g., GenAI, cloud AI/ML, automation tools) and contribute to building scalable, reusable AI capabilities. Job Requirements: Final year student (preferred) in Artificial Intelligence, Data Science, Machine Learning, Computer Science, or related fields, with strong academic performance and demonstrated hands-on experience in building practical AI solutions.

Key Requirements

• Strong programming skills with solid foundation in machine learning, AI concepts, and data analysis.
• Proven hands-on experience in developing working models or solutions through projects, internships, competitions, or any relevant matters.
• Experience in data handling, including data extraction, cleaning, analysis, and visualization.
• Exposure to relevant AI tools and technologies is an advantage.
• Highly analytical, solution-oriented, and able to work independently with minimal supervision to deliver tangible outcomes.
• Strong communication skills with the ability to translate technical outputs into clear, actionable insights, and collaborate effectively across teams.
• Demonstrates high ownership, curiosity, and drive to build scalable, real-world solutions. Build a career with us as we help our customers and the community live healthier, longer, better lives. You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.