Academic Counselor

Job Title: Academic Counselor Job Industry: Recruitment/ Staffing Location: Salt Lake, Sector 5, Kolkata Job Summary 2COMS Consulting Pvt. Ltd. is hiring Academic Counselors for our team in Salt Lake, Kolkata. We are looking for enthusiastic and target-oriented candidates who are confident in communicating with students/candidates and are interested in tele calling, counseling, inside sales, and lead conversion.

Freshers are welcome to apply. Candidates with 6 months or more experience in outbound telecalling, inside sales, customer support, education counseling, or sales will be preferred.

Key Responsibilities

Handle inbound and outbound calls with prospective students/candidates. Understand candidate requirements and provide relevant information about courses and programs. Counsel candidates regarding suitable educational programs and career opportunities. Follow up with leads through calls, WhatsApp, and other communication channels.

Convert qualified leads into enrollments/admissions. Achieve monthly calling, follow-up, and conversion targets. Maintain accurate candidate and lead information in the CRM. Coordinate with the internal team for enrollment and onboarding. Build and maintain professional relationships with students/candidates throughout the admission process.

Ensure timely follow-up and effective lead management.

Requirements

Freshers or Candidates with 6 months experience in outbound tele calling will be preferred. Experience in target-based calling, sales, or inside sales is an advantage. Excellent verbal communication and interpersonal skills. Confident in speaking with students and parents over the phone. Comfortable working with follow-ups and conversion targets.

Positive attitude, willingness to learn, and ability to work in a target-driven environment. Candidates from Tele calling, Inside Sales, Education Counseling, Customer Support, BPO, or Sales backgrounds can apply.