Operations Support Specialist

Operational Support Specialist Oklahoma City, OK Onsite Position Banc. First Tower Downtown Oklahoma City: 100 N. Broadway Avenue, Oklahoma City 73102 Full Time: 9 a.m. to 6 p.m. M-F, 7:30 a.m. to 1:00 p.m. one Saturday per month ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Review, make necessary changes, and file CTRs for the bank Ensure proper documentation is received and filed for Cashier's Check/Money Order stop payments Responsible for the first line support of branch personnel on operational issues including: Use of teller platform Use of new account platform Use of Horizon deposit applications Debit Card ordering Debit Card transactions and maintenance Assist with processing debit card maintenance forms Perform other job related duties and special projects as assigned Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.

Duties, responsibilities and activities may change at any time with or without notice.

REQUIREMENTS

Applicant should possess superior customer service abilities Excellent verbal and written communications skills Exceptional problem solving skills Applicant should be computer literate and capable of adapting quickly to changing software environments. This qualification encompasses the ability to comprehend and act upon technical instructions from vendors and team members as they relate to the functionality of the software.

Applicant should have proven task management skills and be able to readily adapt to change Regular attendance and punctuality is an essential function of the job PREFERRED SKILLS AND QUALIFICATION Previous teller and/or CSR experience PHYSICAL REQUIREMENTS Constant use of computer screens and reading of reports Ability to operate a computer keyboard, use hand to finger, handle or feel, reach with hands and arms, and talk, see or hear Intermittently standing, stooping, bending at the waist, walking, kneeling or crouching to file materials Ability to sit and/or stand for long periods of time during the workday Long periods of typing and repetitive motion Ability to lift and/or move and carry up to 5 pounds Hometown service, statewide strength.

Banc. First is committed to investing in the future of Oklahoma communities. Banc. First is a $13 billion bank offering personal and commercial products, trust, insurance, and investment services in sixty Oklahoma communities. Employees enjoy excellent benefits and a learning environment that allows them to continuously improve their skills to deliver highly personalized service to customers.

EOE

• Banc. First is an Equal Opportunity employer. Diversity…Our differences enhance business performance.