Administrative Support III

Overview

The Administrative Support III provides administrative support to the Human Resources Department, serving as a primary point of contact for employees, applicants, and external customers.

Responsibilities include

managing calls and correspondence, coordinating meetings, maintaining records, assisting with HR inquiries and employment verifications, supporting recruitment activities, preparing reports, managing office supplies and departmental expenses, and assisting with special projects to support efficient departmental operations.

Responsibilities

• Serve as main point of contact for the front desk duties (i.e. answering/routing incoming calls, direct customers to appropriate department staff, and taking inquiries from external sources).
• Assist with internal and external HR-related matters.
• Maintains the department’s conference room schedule and requests for meetings.
• Create new employee ID badges.
• Maintain and update the department contact list.
• Process incoming and outgoing mail for all Human Resources divisions.
• Assist with departmental research, compile data, and create report generation as needed.
• Complete employment verifications verbally and in writing based on departmental procedures utilizing the Infor HRIS system.
• Assists with processing outside employment forms.
• Submits work order requests.
• Assist candidates with the candidate application process in-person, at job fairs, over the phone, etc.
• Provide administrative support for HR divisions and assists with special projects.
• Assist with responding to records review requests and other requests for information.
• Responsible for event coordinating within the Human Resources department.
• Process terminations and place corresponding documents within Laserfiche repository.
• Procure and maintain inventory of office supplies.
• Work with budget in maintaining line items for office supplies.
• Order business cards and name plates for new employees hired within the department.
• Reconcile the invoice received monthly for pre-employment background checks.
• Performs other duties and responsibilities as assigned. Position Type and Typical Hours of Work
• Non-Exempt – Full-Time
• Flexibility to work evenings, weekends, and holidays is a schedule requirement
• In the event of an emergency, employees are required to work to provide for the safety and well-being of the public, including the delivery and restoration of vital services. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified in this position. This job description is subject to change as the needs and requirements of the job change.

Qualifications

• Associate’s degree or Two-year Technical Certificate
• Two (2) years of previous experience
• Bilingual (English/Spanish) Licenses and Certifications Required
• A valid driver's license is required; successful out-of-state candidates must be able to obtain a valid Texas driver's license within 90 days of hire Employment Testing Employment is contingent on passing any post-offer pre-employment screening as listed below:
• Criminal Background Check: Yes
• Motor Vehicle Record Check: Yes
• Drug Screening: Yes
• Physical Exam: Yes Basis of Rating A recruitment consultant will evaluate all applications against the posted qualifications and may request additional information. The city may also conduct additional skill assessment tests, in addition to the panel interview. Supplemental Information Any position that lists a minimum qualification for education level and/or license/certification will require the applicant to provide proof of documentation if selected for hire into the position with the City of Corpus Christi. The City of Corpus Christi is an Equal Opportunity Employer and complies with the Americans with Disabilities Act and Uniformed Services Employment and Reemployment Rights Act (USERRA). If you require an accommodation in order to apply for a position, please request assistance from the Human Resources Department.