Lead Business Analyst - Conga CPQ

We're looking for a Lead Business Analyst to join our team, someone with deep knowledge of Conga CPQ, OTC/O2C, or SAP SD/MM business processes, who can partner with stakeholders, architects, and development teams to deliver comprehensive business process solutions.

Responsibilities

Collaborate closely with Business, IT Business Partners, and Business Process Experts/Owners to gather and document business requirements Create high-level solution concepts and wireframes while partnering with the business to clarify unclear requirements Draft detailed Functional Specifications for the Dev team and refine user stories with acceptance criteria tracked in the DevOps tool Work alongside Architects and Tech Leads to document both current and future state processes Maintain and support the product backlog, continuously validating deliverables against established requirements Establish and nurture strong, productive relationships with key business stakeholders Adapt flexibly to evolving business needs and shifting priorities Deliver training to key users and ensure training and support materials remain available Develop test cases, assess test case coverage, and assist the business throughout UAT Spot opportunities for process improvements and support ongoing optimization initiatives Requirements 10-15 years working as an IT Business Analyst Familiarity with Conga Q2C (CPQ), OTC (O2C), or SAP SD/MM business processes Strong background in requirements gathering, stakeholder management, and business process mapping Skilled in writing Functional Specifications, user stories, and acceptance criteria Solid grasp of how IT solutions support end-to-end business processes Working knowledge of Scrum, Agile, and Azure DevOps tools Excellent soft skills and strong communication capabilities