Claims Manager

FIND YOUR 'BETTER' AT AIA We don’t simply believe in being ‘The Best’. We believe in better - because there’s no limit to how far ‘better’ can take us. We believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make. So that together we can support even more people - including our own - to live Healthier, Longer, Better Lives.

If you believe in better, we’d love to hear from you.

About the Role

Responsible for determining the validity and authorising settlement of insurance claims

• Assess and settle insurance claims arising from policies in force
• Make recommendations and guidelines to insurance claims
• Liaise with solicitors and other third parties during investigation and negotiation to seek guidance on the course of action that serves the best interest of AIA
• Process all insurance claims documents timely
• Answer inquires relating to claims processing
• May develop and deliver functional / technical training in claim related areas [Use this profile for claim positions covering multiple product lines (e.g. individual health and group health) simultaneously as well as for positions delivering training for claim staff, and use Medical Advisory and Health Services profile for positions handling complex medical claim cases] Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives. You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.