Retail Store Manager Spitalfields London England

About Glassworks Glassworks London is an independent women's fashion brand founded in 2010. Our design-led boutiques are refreshed weekly with small runs of new-season fashion. We're growing fast, with five London boutiques, a store in Brighton and our sights set on the US. We're building a brand for the long term, and we want people who want to grow with us.

The Role We're hiring a Store Manager for our Spitalfields boutique. A natural leader who runs the floor with energy, knows their numbers inside out, and turns every visit into a sale. This is a commercial, customer-facing role. Your focus is sales and service, building a team and a store experience that keep our customers coming back.

What you'll be doing Leading from the shop floor through confident selling, styling and customer engagement Delivering and exceeding weekly and monthly sales targets Coaching your team daily to strengthen their selling, styling and conversion Managing team performance directly, with clear standards and honest feedback Recruiting and developing a team of confident, capable sellers Running rotas, stock and visual merchandising to keep the store trading at its best Your KPIs Weekly and monthly sales vs target Conversion ATV and UPT Labour cost as a percentage of sales Team performance against individual sales targets Who you are A natural seller, and the kind of presence customers remember Commercially sharp, with the experience of carrying a target and hitting it A confident people manager who leads with clarity and holds a standard Decisive, self-directed, and energised by a fast pace Genuinely passionate about fashion, styling and great retail What we're looking for Retail management or senior supervisory experience A proven track record on KPIs, with the numbers to show for it Strong leadership and people management skills Sharp commercial instinct and confident decision-making What we offer Competitive base salary + uncapped commission Generous staff discount Pension scheme Real ownership of a store, with clear progression as the brand grows internationally Glassworks London is an equal opportunities employer and welcomes applications from all backgrounds.