Supportive Counselor

Job Details: Job Location: Recovery Point- South Charleston

• South Charleston, WV, Salary Range: Undisclosed, Summary/objective: The Recovery Support Specialist (RSS) provides direct residential support to individuals participating in Recovery Point West Virginia Behavioral Health (RPWVBH) Residential Treatment Center. The RSS is responsible for maintaining a safe, structured, supportive, and recovery-oriented environment within the residential facility. The RSS provides direct supervision and support of clients, monitors client activity and whereabouts, assists with maintaining facility expectations, and promotes an environment that is conducive to recovery. The RSS works closely with the RSS Supervisor and other appropriate behavioral health staff to support the overall operation of the program and the needs of individuals served.

Essential functions

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Essential Duties/Responsibilities Provide direct supervision and support to clients residing in the facility. Maintain a safe, structured, respectful, and recovery-oriented environment. Monitor client whereabouts and ensure clients are where they are scheduled and authorized to be.

Conduct routine rounds throughout the facility and grounds. Monitor common areas, client areas, and other areas of the facility for safety, cleanliness, and compliance with program expectations. Conduct dormitory and other facility searches in accordance with RPWVBH policies and procedures. Monitor compliance with facility rules, schedules, curfews, community expectations, and other program requirements.

Assist with maintaining an environment that is free from unauthorized substances, contraband, threats, and other safety concerns. Observe client behavior and communicate significant concerns or changes in behavior to the RSS Supervisor and appropriate behavioral health staff. Observe and document clients self-administration of medications.

Attend community events, recreational activities, appointments, outings, and other activities with clients as assigned. Assist with transportation-related activities and supervision when assigned and when appropriately authorized. Support clients in maintaining appropriate personal hygiene, housekeeping, and daily living expectations.

Assist with maintaining the cleanliness, organization, and overall condition of the residential facility. Complete required shift documentation, logs, incident reports, and other program documentation accurately and timely. Report incidents, rule violations, safety concerns, medical or behavioral health concerns, and other significant events to the RSS Supervisor or appropriate behavioral health staff.

Assist with responding to emergencies in accordance with RPWVBH policies and procedures. Maintain appropriate professional boundaries with clients at all times. Model appropriate behavior, communication, accountability, and recovery-oriented principles. Support a culture of dignity, respect, personal responsibility, and recovery.

Communicate effectively with RSS staff, the RSS Supervisor, and appropriate behavioral health staff. Maintain confidentiality in accordance with HIPAA, 42 CFR Part 2, applicable laws and regulations, and RPWVBH policies. Attend required staff meetings, trainings, supervision, and other organizational activities. Perform other duties as assigned.

Qualifications

Education/Qualifications: High school diploma or GED preferred. Experience working in behavioral health, substance use disorder services, residential treatment, recovery services, or a related field preferred. Ability to work effectively with individuals from diverse backgrounds. Ability to maintain professional boundaries with clients.

Ability to remain calm and professional in stressful or crisis situations. Strong communication and interpersonal skills. Ability to accurately document services, observations, incidents, and other required information. Ability to work independently while also functioning effectively as part of a team. Ability to work assigned shifts, including evenings, weekends, holidays, and overnight shifts as required by program operations.