Case Manager - Children’s Behavioral Health QMHP

Job Title: Case Manager

• Children’s Behavioral Health QMHP (1296) Location: Borger, TX (also serving Perryton & the surrounding area) Salary: $40,809.60 – $46,009.60 / year (based on experience level I, II, or III) Job Type: Full-Time Why Join Texas Panhandle Centers (TPC)? At TPC, passion and meaningful work are rewarded. As a 501(c)(3) non-profit behavioral health (BH) and intellectual & developmental disability (IDD) provider, we offer a supportive environment where you truly make a difference in your community. Student Loan Forgiveness: 501(c)(3) designation qualifies employees for Public Service Loan Forgiveness (PSLF). Low-Cost Healthcare: Urgent Care visits for a low $10 co-pay, Teladoc (100% free for household), plus comprehensive Medical, Dental, & Vision. Retirement Match: Automatic 1% enrollment into a 457 Plan, plus up to 6% Employer Match in 403(b)/457 Plan. Generous PTO & Holidays: PTO accrual, standard holidays, PLUS 3 annual Floating Holidays (Mental Health, Celebrate Diversity, and Day to Remember). Life & Disability Insurance: Employer-paid life insurance (1.5x annual salary) and optional supplemental coverage. TPC Full Summary of Benefits FY2027 Position Overview: Texas Panhandle Centers is seeking a Children’s Behavioral Health Case Manager (1296) to deliver trauma-informed care and skills training to youth (ages 3-17) and families across Borger, Perryton, and the surrounding service area of the Texas Panhandle. This role is ideal for human services graduates looking to gain direct clinical experience in a supportive, multi-disciplinary team environment.

Key Responsibilities

Maintain ethical and professional communications at all times using respectful trauma-informed care language. Teach and role model skills that address community living, social, coping, problem solving, anger management, parenting, and self-control skills to youth and families. Train in Texas Resilience and Recovery (TRR) approved curriculums that emphasize evidence-based practices to help improve daily functioning.

Organize and provide culturally competent care activities and collaborate among all participants involved with the youth’s care. Conduct assessment and treatment planning, work within the team to ensure appropriate services are delivered, provide outreach and education to engage families, and utilize a family & person-centered approach to help identify strategies and objectives.

Provide direct, community-based care (approx. 50%+ of working time spent face-to-face or via phone in home/community settings with the youth, family, and/or family support). Submit documentation within 48 hours of service delivery. Assist and collaborate with the children’s and adult behavioral health team to promote skills development.

Adhere to TPC Business Code of Conduct and report concerns when ethical and/or business standards defined in the code are compromised.

Qualifications

& Credentials: Education & Credentials (Required): Bachelor’s degree from an accredited university in Psychology, Sociology, Social Work, Counseling, or a related Human Services field (required for QMHP credentialing). Valid Texas Driver’s License with an insurable driving record. At least 18 years of age. Employees may be required to utilize their personal mobile phones for two-factor authentication (2FA).

Full statement can be found in Informational Documents . Experience Level Tiering: Case Manager I ($40,809.60/yr): Entry Level – No experience required. Case Manager II ($43,305.60/yr): Minimum 1 year of behavioral health case management experience. Case Manager III ($46,009.60/yr): Minimum 2 years of behavioral health case management experience.

Graduate-level coursework in a related field may substitute for up to 1 year of required experience.

Preferred Qualifications

Bilingual (English/Spanish) is a strong plus. Experience working with youth and families. Texas Panhandle Centers is an Equal Opportunity Employer.