Customer Care Representative - WFH

About Us. We’re a modern insurance organization built differently — people-centered, technology-driven, and committed to growth. Our mission is to serve working families with dependable life and supplemental coverage while creating real opportunity for our team. Flexibility, purpose, and long-term development aren’t just ideas here — they’re how we operate every day.

The Opportunity. You’ll play a central part in delivering an outstanding client experience. After families enroll, you’ll continue supporting them — answering questions, providing clarity, and ensuring they feel confident in their decisions. Your work helps make insurance simple, understandable, and empowering.What You’ll Do.

Build and strengthen long-term relationships with clients. Guide families through policy details, updates, and claims processes. Clearly explain benefits so clients fully understand their coverage. Work alongside leadership to ensure seamless onboarding and ongoing support. Serve as the primary contact for service-related questions and needs.

What We’re Looking For. Strong communication skills and a genuine desire to help others. Comfortable using technology and working in a remote environment. Organized, proactive, and self-motivated. Customer service or insurance experience is helpful, but not required. Legally authorized to work in the U.S. or Canada. What You’ll Receive.

Remote Flexibility: 100% work-from-home with adaptable scheduling. Consistent Pay: Weekly compensation plus performance incentives. Ongoing Development: Structured training and mentorship. Growth Potential: Advancement based on performance. Supportive Culture: A purpose-driven team that values collaboration and shared success