Security

Job Description Position: Security Department: Security Reports to: Security Management/General Manager Salary Type: Hourly POSITION SUMMARY: Ensures the safety of our guests, employees, and the property. Maintains crowd control while preventing altercations in a high-volume venue. Security works in an efficient and professional manner while maintaining a positive attitude and delivering superior guest service at all times.

ESSENTIAL FUNCTIONS

Ensures protection and safety of guests, employees, and the property Diligently provides crowd control in all areas of the venue by active patrol, strict access control, and monitoring On alert for and reports any suspicious individuals or activities Assists in and provides first aid to injured guests and/or employees as needed including the ability to obtain CPR/AED Certification as needed by the Company Reports any safety hazards to Management and appropriate departments Escorts intoxicated, disorderly, and/or insubordinate guests from the venue which at times may warrant Security intervention and informs management immediately Communicates clearly verbally and in writing with Management in all departments Must be able to complete proper report writing which includes writing up incidents, providing and obtaining witness statements Ability to be certified in Fraudulent Identification by Company provided testing Must be able to operate metal detectors to include metal detector wands Remains professional and composed in emergency high stressed situations while responding promptly and according to policy and procedures Must be able to attend all Mandatory trainings and company events outside normal operation hours Demonstrates superior guest service by answering all questions from guests Practices safety awareness by adhering to set safety standards Ensures compliance with federal, state, and local safety laws, regulations, codes, and rules Assists and/or completes additional tasks as assigned RESPONSIBLE ALCOHOL MANAGEMENT: Recognize and acknowledge when guests are becoming intoxicated and/or are intoxicated Monitor potentially intoxicated and/or disruptive guests and promptly bring to a manager’s attention Refuse further service of alcohol to intoxicated guests in a courteous and safety-minded manner Comply with all state and federal liquor laws Comply with all safety and health department procedures as well as Company and/or departmental policies/procedures.

SAFETY REQUIREMENTS: Maintain Drai’s Safety and Sanitation Standards Ability to work safely and prevent personal injury Ability to anticipate hazards and problems and respond effectively Commitment to the safety of fellow co-workers and our guests, and the ability to demonstrate that commitment through daily actions Inform Supervisor of any irregularities, guest complaints or other disputes, which cannot be readily resolved SKILLS / ABILITIES: Demonstrate a positive attitude at all times Must have current and/or previous experience Excellent observation skills and attention to detail Keep an open and objective view Listen empathetically and be respectful at all times Communicate assertively Maintain composure and stay focused Maintain personal integrity Work as a team, stay organized, multi-task, and prioritize Communicate with employees and guests effectively Maintain confidentiality Must be fluent in both written and spoken English Language Must be able to print legibly for guests to read Consistently maintain a well-groomed appearance, posture, and hygiene Handle a fast-paced and somewhat stressful environment with the ability to work under pressure.

EDUCATION

/ REQUIREMENTS: Proof of eligibility to work in the United States 21+ years of age High school diploma or equivalent 2 years’ experience in hospitality working in a high-volume restaurant / bar / club preferred Possession of/or ability to possess a valid Alcohol Awareness Card, and Gaming Card PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Must be able to move quickly through work and set the pace in the office and/or venue Must be able to work in small areas for extended periods of time throughout shift Must be able to sit and/or stand for extended periods of time throughout shift Be observant and quick to respond to various situations Must be able to read the computer monitors Must be dexterous and able to participate in all service aspects Must be able to lift up to 50 lbs and push/pull up to 150 lbs.

Must be able to use elevators effectively and efficiently as part of daily work WORK ENVIRONMENT & SCHEDULE: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions Nightclub, bar, pool, lounge and/or restaurant environment Work indoors and/or outdoors, exposed to hot and/or cold surfaces, steam, and wet floors Work in an environment that is subject to varying levels of noise, crowds and smoke, the severity of which depends upon guest volume Work in an environment that consistently utilizes lighting and effects Friendly, personal, and a willingness to interact with guests Fast paced, high volume, high energy, and loud working environment Must be flexible on shifts and days off Work varied shifts to include weekends and holidays Work hours will vary IN ADDITION TO THE ABOVE JOB REQUIREMENTS, SECURITY WILL BE EVALUATED ON THE FOLLOWING LEADERSHIP QUALITIES:

• Teamwork
• Reliability
• Accountability
• Guest Satisfaction
• Development
• Appearance
• Working Relationships
• Attitude
• Judgement
• Punctuality
• Quality of Work
• Open and Closing Duties
• Job Skills Knowledge
• Adherence to Policy
• Productivity
• Communication
• Dependability WORKING KNOWLEDGE REQUIREMENTS: Nightclub, Bar, Lounge and Restaurant Operations Sanitation and Safety High Volume Operations Guest Relations Safe Alcohol Service Proper lifting techniques EQUAL EMPLOYMENT OPPORTUNITY Drai’s Enterprises is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, disability, sexual orientation, genetic information, veteran status or any other characteristic protected by state or federal law. Page Break