Technical Content Creator

• Write, edit, and maintain English-language technical documentation including:
• Product datasheets, deployment guides, and configuration manuals
• Online solution briefs, FAQs, and release notes
• Website and blog content explaining open networking concepts
• Collaborate with engineers, product managers, and marketing to gather source materials.
• Structure content for both technical accuracy and ease of understanding.
• Ensure consistency in tone, terminology, and branding across all documentation.
• Optimize content for online delivery (readability, SEO, and digital usability).
• Maintain and update existing documentation as products evolve.

Skills and Competencies:

• Demonstrated passion for writing and the craft of clear, engaging technical communication.
• A strong curiosity for new technologies and hands-on interest in understanding how things work.
• Professional-grade written English with strong editing and structuring ability.
• Ability to quickly understand technical concepts and translate them into reader-friendly content.
• Strong attention to detail and consistency.
• Experience using tools such as ChatGPT, Notion, Wordpress, or similar tools.
• Understanding of target audience (network engineers, IT decision-makers, solution architects).
• Portfolio of published technical content is a plus.

Education

• Bachelor’s degree in English, Communications, Computer Science, Information Technology, or a related field.
• English proficiency is required: CET-6, IELTS 6.5, TOEFL 90, or equivalent level and above. Experience:
• 1~5 years of experience in technical writing or content creation for technology products (B2B SaaS, networking, or cloud-related fields preferred) preferred.
• Experience writing for open-source or enterprise networking technologies is highly desirable.
• Familiarity with markdown, HTML, Git, or content management systems is a strong advantage.