Dutch Customer Advisor for a Leading Global Cybersecurity Company - Thessaloniki

Are you a customer-oriented professional with excellent communication skills? Join our team and support customers of a global leader in online protection and cybersecurity. As a Customer Advisor you will assist customers with their queries, provide clear and effective solutions, and ensure a smooth, high-quality customer experience.

Your responsibilities

Provide customer support via phone and/or chat. Handle enquiries related to Cybersecurity products, subscriptions and account services. Identify customer needs and offer accurate, timely solutions. Maintain a professional, empathetic and customer-focused approach. Record and update customer information accurately in the system.

Work closely with your team to meet quality and performance targets.

Requirements

Native or near-native level of Dutch. Very good command of English. Strong communication and problem-solving skills. Customer service experience is an advantage, but not mandatory. A positive attitude, reliability and willingness to learn. EU citizenship or a valid work permit for Greece.

Benefits

€1,450 gross per month. Monthly performance bonus. Two months of paid accommodation for abroad candidates. Flight tickets to Greece. €350 coverage of real-estate agency fees. Private health insurance. Meal voucher. Transportation allowance. Paid training and continuous development opportunities. International, multicultural working environment.

The opportunity to build your career within a leading global company. Start your next career chapter in Greece and become part of a team that helps people stay protected in the digital world.