Bilingual Customer Care Specialist - English and Spanish | Location: Permanent Work from Home | India based candidates only

This is one of UA Brands’ most customer-impacting roles. As a Bilingual Customer Care Specialist, you will serve as a trusted problem-solver for our customers, handling phone-based inquiries that often involve complex, time-sensitive, or emotionally charged situations. Customers rely on you not just for answers, but for ownership.

Your success will be measured by your ability to resolve issues accurately, professionally, and preferably in a single interaction, while reinforcing UA Brands’ reputation for service excellence. This role requires flexibility to support U.S. business hours, including weekends, holidays, and occasional overtime based on business needs.

This is a high-volume, phone-intensive role where success depends on focus, resilience, and consistent performance. Customer inte