Account Associate - State Farm Agent Team Member

ABOUT OUR AGENCY: I opened my current agency in 2014 and currently lead a team of seven. Prior to this office, I previously owned and operated an agency in Colorado Springs beginning in 2001, giving me many years of experience helping customers, building teams, and developing a strong agency culture. I attended both University of Denver and Regis University.

I’m married with two daughters, and outside of work I enjoy good food, golfing, boating, spending time at the beach, and relaxing at Golden Haven. Our agency offers group life insurance, Simple IRA, health benefits, PTO, vacation time, professional development opportunities, quarterly events, weekly lunches, and regular team-building activities.

We believe in taking care of our team and creating an environment where people feel valued and supported. One of the things I’m most proud of is our long-tenured team and strong office culture. We’ve built a family-oriented environment with an open-door policy where respect, communication, and support are priorities. I truly believe that if something is important to my team, it’s important to me as well.

I’m looking for someone who wants to be part of a positive, long-term team environment and contribute to the culture we’ve built together. ROLE DESCRIPTION: As {{ job.name }} for {{ account.name }}, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments.

You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.