Billing And Shipping Clerk

About the Role

The Billing and Shipping Clerk plays a critical role in ensuring the accurate and timely processing of customer orders and shipments. This position is responsible for managing billing documentation, preparing shipping orders, and coordinating with various departments to facilitate smooth logistics operations. The role requires meticulous attention to detail to verify order accuracy, maintain records, and resolve discrepancies promptly.

By effectively managing billing and shipping tasks, the clerk supports customer satisfaction and contributes to the overall efficiency of the supply chain. This position serves as a vital link between sales, warehouse, and accounting teams to ensure seamless order fulfillment and invoicing.

Job Responsibilities

Prepare and process customer invoices accurately and in a timely manner. Coordinate shipping schedules and prepare shipping documents such as bills of lading and packing lists. Verify order details including quantities, prices, and delivery instructions to ensure accuracy. Communicate with warehouse personnel to confirm shipment readiness and resolve any issues.

Maintain organized records of billing and shipping transactions for auditing and reporting purposes. Collaborate with accounting to reconcile billing discrepancies and resolve customer inquiries. Monitor inventory levels and report any shortages or delays affecting shipments. Ensure compliance with company policies and regulatory requirements related to shipping and billing.

Minimum Qualifications

High school diploma or equivalent. Basic proficiency with computer applications such as Microsoft Office (Excel, Word). Strong numerical aptitude and attention to detail. Ability to communicate clearly and professionally both verbally and in writing. Prior experience in billing, shipping, or clerical roles is preferred but not mandatory.

Preferred Qualifications

Experience with shipping software or enterprise resource planning (ERP) systems. Knowledge of shipping regulations and documentation requirements. Familiarity with inventory management and order processing workflows. Customer service experience to effectively handle inquiries and resolve issues. Ability to multitask and prioritize workload in a fast-paced environment.

Skills The Billing and Shipping Clerk utilizes strong organizational and communication skills daily to coordinate between departments and ensure accurate order processing. Attention to detail is essential when reviewing invoices and shipping documents to prevent errors that could impact customer satisfaction or financial records.

Proficiency with computer software enables efficient data entry, record keeping, and report generation. Problem-solving skills are applied when addressing discrepancies or shipment delays, requiring collaboration with warehouse and accounting teams. Additionally, time management and multitasking abilities help the clerk handle multiple orders and deadlines effectively, maintaining smooth operational flow.