Patient Access Representative (Outpatient Clinic)

Description Are you ready to make a meaningful impact in the lives of others while working in a supportive, community-focused environment? Newberry Health is seeking a full-time Patient Access Representative (Outpatient Clinic) to join our exceptional team. Located in beautiful Newberry County, SC, Newberry Health is a 90-bed, acute care, independent, not-for-profit hospital recognized with the Joint Commission Gold Seal of Approval.

We are proud of our strong leadership, dedicated staff, and commitment to providing high-quality care for our patients.

Job Summary

The Outpatient Clinic Patient Access Representative will schedule appointments, collect and verify demographic and financial data, ensuring accurate information is entered into our database; verify insurance coverage and benefits, utilizing online eligibility or telephone inquiries to ensure the most up-to-date information; obtain necessary signatures and information on required forms and documents, maintaining confidentiality and adhering to HIPAA guidelines; receive payments and issue receipts, actively working towards collection goals and maintaining cash funds/verification logs; prepare and distribute reports, documents, and patient identification items as required, ensuring timely and accurate communication.

Requirements

High School Diploma or equivalent required 2 years of experience in Admissions, Billing, Collections, Insurance, and/or Customer Service strongly preferred Basic computer skills, knowledge of office equipment, and proficiency in Word Processing, Spreadsheets, and Database management required Newberry County Memorial Hospital provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.