Senior ServiceNow Requirements Specialist

This position will support our O&M / Sustainment agile development program by overseeing the agile requirements development and management including defining customers' mission and problem needs. The candidate for this position is responsible for leading the requirements gathering process and ensuring that solutions are aligned with customers’ mission needs and the Service.

Now platform. Clearance: Must be U.S. Citizen to be eligible for DoD Secret security clearance. Core Work Hours: 7:00 am - 4:00 pm (EST) Monday – Friday, except Government Holidays Primary Responsibilities include: Facilitate, coordinate, and engage with customer mission and product owners to identify, define, and create respective use cases to generate the requirements and acceptance criteria needed for the user stories.

Work closely with stakeholders to define requirements, document them, and translate them into technical solutions and supporting acceptance criteria. Demonstrate Service. Now (including Platform, ITSM+, HAM, and WSD ) configuration knowledge (e.g. user / group, catalog items, workflow, etc) on various technical meetings with the customers and program team to derive identification and define clear use cases leading to development of epics, themes, and technical requirements and acceptance criteria.

Develop and update the Software Requirements Document with detailed technical and functional specifications for each user story requirements. Assist with scope definition and level of effort estimation working with Solutions Architect and SCRUM Master. Identify the critical requirements/use cases that need to be routinely regression tested Qualifications: 7+ years of Service.

Now platform and configuration knowledge and experiences. Excellent oral and written communication skills, team work, and customer engagement experience.

Requirements

development and management in an Agile Environment including sprint planning, management, backlog grooming, and user story development. 7+ years of experience working as Requirements Specialist supporting an Agile Development Program

• Service. Now agile development domain is a must. Strong knowledge of Service. Now configurations, Best Practices, and ongoing knowledge of latest Service. Now features. Experience with the Service. Now HAM and/or WSD Modules Current Service. Now CSA Our Company Overview Business Computers Management Consulting Group, LLC (BCMC) is a small business specializing in Information Technology (IT), Cybersecurity, Information Assurance (IA), SOA, Big Data Management, Program Management, and more for Federal, State, and Local agencies. We possess highly skilled engineers, providing innovative solutions backed by strong past performances. We are ISO 9001:2015, ISO 27001:2013, 20000:2018, and CMMI L3 certified and registered promising highest quality and services to all of our clients.

Benefits

Extremely competitive salary 95% employer paid for employee medical, dental, & vision coverages 100% employer paid for employee life, STD & LTD disability coverages 401k with company match Flexible Spending Account (FSA) for dependent & health care 11 standard holidays & 3 weeks of annual leave