Assistant Manager - Accounts Receivable

Overview

Sales Invoice End-to-End Control Manage the complete sales-to-cash invoice lifecycle from order receipt through cash application Establish and enforce invoice accuracy controls, including verification of customer master data, billing terms, and pricing Oversee invoice generation, distribution, and delivery timelines, resolve billing issues and customer disputes Monitor and manage deductions, chargebacks, and discounts, validate supporting documentation Ensure proper credit memo issuance and post-invoice adjustment controls Review unapplied cash, disputed amounts, and short-pays, coordinate resolution with sales and customers Collection & Monitoring Collection strategies to optimize cash flow and minimize DSO Monitor AR aging and identify overdue accounts requiring collection action or escalation Oversee follow-up activities with customers on payment status, dispute resolution, and deferred payments Evaluate collection effectiveness metrics (DSO, collection rate, AR turnover); recommend process improvements Coordinate with credit and legal teams on credit holds, write-offs, and collections escalations Maintain customer communication logs and ensure professional, compliant collection practices Systems & Process Management Manage ERP/AR systems and coordinate system improvements or updates Identify automation opportunities and lead initiatives to streamline AR workflows Generate AR reports (Aging, collections, DSO, revenue analysis) and communicate insights to management Cross-Functional Collaboration Work closely with Sales, Order Management, Shipping, and Finance teams to resolve order-to-cash issues Coordinate with Credit/Risk Management on credit reviews, customer risk assessments, and credit holds Support month-end and year-end close processes; prepare AR schedules for financial reporting.

Coordinate with internal audit, external auditors, and compliance teams on AR audit readiness Required Qualifications Bachelor's degree in Accounting, Finance, or related field experience. 7+ years of Accounts Receivable experience Proficiency in accounting systems (ERP platforms such as SAP, Oracle etc.,) Advanced skills in Excel (pivot tables, power query, data analysis) and financial reporting tools Excellent organizational, analytical, and problem-solving skills Strong communication skills, ability to communicate effectively with internal and external stakeholders.