Associate - Transfer Agency

Primary Responsibilities Process and review investor capital activity documents and follow up with investors for missing information. Perform anti-money laundering checks and review investors' due diligence and KYC documents. Monitor and reconcile money movement associated with capital activity. Send reports, such as contract notes and statements, to investors and clients.

Build and maintain client relationships and act as an escalation point when the Account Manager is unavailable. Proactively manage the team’s daily workflow and meet set deadlines. Work closely with the Account Managers to ensure timely and accurate servicing of client requests and ongoing adherence to procedures and processes.

Assist with distributing K-1s and audited financial statements, answering auditor questions, and processing audit confirmations. Ability to review and understand offering documents, such as LPA and PPM, for hedge and private equity funds. Ability and comfort with recommending process improvements Handle ad hoc investor queries.

Process wire payments and maintain investor wire instructions on multiple banking systems. Train new team members.

Qualifications

3-5 years of experience in a shareholder services environment. Bachelor’s degree in finance, business administration, or related field (or equivalent work experience). Experience with Microsoft Office and ability to learn new applications. Must have a high level of attention to detail and organization skills. Ability to work in a fast-paced environment while managing numerous projects and clients.

Experience communicating effectively and problem-solving. Ability to work independently and take initiative while being a team player. The ideal candidate will have experience with hedge funds, private equity funds, and the alternative investment space.