Member Service Consultant II

Role / Summary:

Must have general knowledge of all branch functions and able to perform all teller and member service responsibilities. Responsible for assisting members in a professional, friendly, and courteous manner while accurately processing transactions. Consult with members to identify and cross offer products and services that meet the member's financial needs. Resolve problems and direct members to the appropriate people. Handle all member service-related duties to include account inquiries, file maintenance of existing accounts, and opening of all types of accounts.