Night Auditor

Night Auditor – Delta Hotels by Marriott Breadsall Priory Country Club. As a Night Auditor at Breadsall Priory, you will play a key role in both administrative duties and guest service . The position is responsible for completing end-of-day reporting tasks while also ensuring that every guest feels welcomed, valued, and appreciated.

This is a full-time overnight position of 40 hours per week, with shifts worked on a rota. Main Responsibilities Complete end-of-day activities, including posting charges to accounts, running night audit backups, and rolling the date Process all payment types such as room charges, cash, checks, debit, and credit transactions Print contingency lists to maintain accurate records of all guests in case of emergency Operate the telephone switchboard, including handling wake-up call requests Process guest check-ins and check-outs efficiently and professionally Deliver excellent guest service by understanding needs, recommending suitable services, and building guest loyalty to Marriott Ensure the accuracy and completion of folios, room changes, and credit approvals Provide a quick, efficient, and friendly check-in and departure experience Comply with cash handling and credit policies and procedures Complete nightly checklist tasks to ensure smooth hotel operations Provide information to guests regarding hotel facilities, services, hours of operation, room locations, and rates Follow room selling strategies, cancellation policies, and walk procedures Handle messages and enquiries via the switchboard promptly and professionally Be fully aware of Accident Reporting, Maintenance Fault, and Fire Safety procedures Prepare and deliver room service orders and provide bar service when required.

Benefits

Discounted room rates for you, your friends, and your family worldwide Discounts on food and beverages at Marriott hotels worldwide Access to the Marriott Benefit Hub with discounts at many major brands Personalised training and development opportunities Wellness programmes Free meals while on duty Free use of the gym Opportunities to earn more through company incentives Retention and long-service rewards And much more!

The Person: We offer endless opportunities for development and career progression, but we are looking for people who have: Passion and drive Reliability and strong organisational skills A willingness to learn A warm, people-oriented demeanour A team-first attitude A positive outlook and outgoing personality Flexibility, problem-solving skills, and the ability to multi-task