Front Office & Design Marketing Coordinator

JOB SUMMARY

The First Voice Our Clients Hear Every kitchen, bathroom, and whole-home remodel we build starts with a phone call, and in this job you’re the one picking up. Internally, we call this role our Director of First Impressions . You’ll be the warm, organized person who turns a homeowner’s first question into a booked design consultation.

You’ll also help keep our marketing, our office, and our company culture running smoothly. If you love people, get a kick out of a well-organized system, and are always looking for ways to make things 1% better, we’d love to meet you. About Sea Pointe Sea Pointe Design & Remodel is an award-winning residential design-build firm that has served Orange County homeowners for 40 years.

We specialize in whole-home renovations, kitchens, bathrooms, and additions. We’re a close-knit team that takes both our craft and our culture seriously. What You’ll Do Client Experience Answer and route incoming calls so every caller feels taken care of Schedule complimentary in-home design consultations for our Design Consultants Follow up promptly on every new inquiry by phone, text, and email Guide past clients through our handyman and warranty process, coordinating with our Production team Own our CRM and keep client and project information accurate and complete Scan completed job files and organize them on the company server Marketing Track lead status and deliver weekly lead reports and the monthly Sales Report Manage our Client Referral Program Represent Sea Pointe in local community groups and on social media Help plan, book, and host our educational client workshops Office & Leadership Support Set up quarterly All-Staff meetings, including food, tables, and chairs Organize employee gifts and company apparel, and keep inventory Coordinate supply ordering with our admin team Support the President and sales leadership team as needed Company Culture Lead our Fun Committee and plan the events that make Sea Pointe a great place to work Who You Are Warm and upbeat.

People trust you right away, and you make everyone feel welcome, whether it’s a client or a coworker. Detail-oriented. You love a clean calendar, an accurate database, and a process that works. Proactive. You spot what could run better and fix it without being asked. A clear, friendly communicator by phone, email, and text.

Excited to grow your marketing skills and see how your work drives real results. Comfortable with CRM software and Microsoft 365. Experience with Job. Tread, Canva, social media, or the construction and design industry is a plus but not required. 2+ years in hospitality, customer service, reception, office administration, or a similar role, or equivalent experience.

What We Offer

75% company-paid health insurance 2–4 weeks PTO based on years of service, plus 7 paid holidays 401(k) with 3% company contribution after one year A beautiful design showroom to work in and a team that genuinely enjoys working together