Inside Sales Representative Ocenco

About the Company The Ocenco Group is a collection of manufacturing companies that engineer, build and sell various types of personnel safety equipment for military, railway, maritime, mining, public safety, and industrial markets globally. We have a total of 17 operations in 14 different countries. We are privately held and headquartered in Pleasant Prairie, WI.

About the Role

This Inside Sales Representative responds to Request for Quotes (RFQ) or Request for Proposals (RFP) from Ocenco Incorporated customers worldwide, generating contracts for the sale of products and services. The scope of work involves receiving inquiries, communicating with customers, inputting orders, and tracking the order through delivery.

Additional tasks include contract management and market research.

Responsibilities

Request quotations from shipping and freight forwarding companies. Provide support for Quote and fulfillment requests. Communicate with the prospective customer to understand appropriate product configuration requirements and objectives. Coordinate with internal teams, including engineering, purchasing, and production, to ensure proposal accuracy and feasibility.

Assist in contract generation and management, ensuring all terms and conditions align with company policies and customer expectations. Proactively follow up with customers to address questions, inform of order status from production to final delivery, and address any complaints or shipping concerns. Coordinate with the accounting department to ensure accurate billing and timely collection from customers.

Maintain accurate and up-to-date records of sales activities, customer interactions, and relevant documentation in CRM and ERP systems. Stay current with industry trends, product knowledge, and competitive offerings to effectively position Ocenco's products in the market. Creating sales orders through the ERP system.

Qualifications

Bachelor's degree in Business, Marketing, or a related field (preferred but not required). Previous experience in sales, inside sales, or customer service is a plus.

Required Skills

Strong verbal and written communication skills, with an ability to convey complex technical information clearly and persuasively. Excellent organizational skills and attention to detail, ensuring accuracy in quotes, proposals, and contracts. Ability to work collaboratively across departments and manage multiple tasks simultaneously.

Proficiency in Microsoft Office Suite and CRM software.

Preferred Skills

Entrepreneurial spirit and eagerness to contribute skills to a collaborative team environment. Detail-oriented professional background in inside sales.

Pay range

and compensation package At Ocenco, we believe in rewarding talent and commitment. Here's what you can look forward to: Competitive salary and annual performance-based bonus. Comprehensive benefits package, including company-paid medical, dental, and vision for you and your immediate family. Employer-sponsored retirement plan with company match contribution.

Basic and Voluntary Life Insurance, AD&D, Short-term and Long-term Disability. Flex Spending Account (FSA), Dependent Care FSA. Company Paid Holidays and generous paid time off. Equal Opportunity Statement Ocenco Incorporated provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Who Should Apply If you're a detail-oriented professional with a background in inside sales, and if you're eager to contribute your skills to a collaborative team environment, this opportunity is tailor-made for you. If you have an entrepreneurial spirit, we're especially interested, as our growth has led us to innovate and adapt for the future.