Operations & Customer Relations Officer

About the Role

We are seeking an Operations & Customer Relations Officer to manage client accounts and ensure smooth cross‑border logistics operations.

Responsibilities

Oversee day‑to‑day client operations. Coordinate with logistics teams to ensure timely deliveries. Resolve customer issues promptly and professionally. Maintain compliance with trade regulations. Prepare reports on operational performance.

Requirements

Background in logistics operations or customer service. Strong organizational and communication skills. Ability to handle cross‑functional coordination. Detail‑oriented with problem‑solving abilities.