Officer, Operations & Partnerships

Identify, approach and develop new merchant and business partnership opportunities to support credit card customer acquisition and card usage growth Build and maintain good working relationships with merchants, external partners and internal stakeholders to drive business results Support the execution of partnership campaigns, customer acquisition activities and card usage / activation initiatives Coordinate with internal teams on campaign setup, onboarding flow, operational arrangement and post-launch follow-up Conduct market research and collect competitor / industry intelligence to identify new business opportunities and recommend improvement ideas Track partnership and acquisition performance, prepare regular management reports, and provide data insights to support business planning Review customer journey and onboarding process, and recommend practical enhancements to improve conversion and user experience Support ad hoc business projects and cross-functional initiatives as assigned Requirements Diploma holder or above, or equivalent qualification at HKQF Level 3 Minimum 2 years of experience in banking, financial services, merchant acquisition, partnership development, sales or related fields Exposure to credit card, unsecured lending, payment, merchant partnership or customer acquisition business is preferred Self-motivated with strong business sense and good interpersonal skills Able to work independently, manage multiple tasks and follow through on execution Good analytical mindset with attention to detail Good communication, presentation and stakeholder management skills Good command of spoken and written English and Chinese Candidates with immediate availability will be an advantage Fresh graduates / candidates with less experience may be considered as Assistant Officer, Operations & Partnerships Benefits Attractive remuneration package Career progression opportunities Discretionary performance bonus Medical & Dental insurance Birthday leave Anniversary leave Study leave Study subsidy scheme Employee property loan / personal loan scheme Numerous other staff benefits