Job description
Job Description – City Head (Business Development & Operations) Locations: Pune Experience: 12–14 Years Employment Type: Full-Time About the Role We are looking for a highly entrepreneurial and execution-focused City Head to lead business growth, sales operations, team performance, and city expansion initiatives. The ideal candidate should have a proven track record of building and scaling businesses, managing large teams, and driving revenue growth in a fast-paced startup environment.
As the City Head, you will be responsible for establishing and growing the city business, achieving revenue targets, building high-performing teams, and ensuring operational excellence while working closely with senior leadership.
Key Responsibilities
Business Growth & Revenue Management Drive city-level revenue growth and achieve business objectives. Develop and execute market expansion and customer acquisition strategies. Identify new business opportunities, partnerships, and growth channels. Build and maintain a strong sales pipeline and conversion funnel. Leadership & Team Management Lead, mentor, and manage multiple sales teams across the city.
Build a high-performance culture focused on accountability and results. Monitor team productivity, coach managers, and drive continuous improvement. Manage teams comprising multiple units with at least 7+ members per team. City Operations & Expansion Lead city launch and business expansion initiatives from planning to execution.
Establish operational processes and infrastructure to support business growth. Ensure smooth coordination between sales, recruitment, finance, and operations functions. Drive operational excellence and process standardization across teams. Stakeholder & Relationship Management Leverage existing professional networks to generate business opportunities.
Build strong relationships with customers, partners, and key stakeholders. Represent the organization in local business forums and industry events. Performance & Target Management Own both personal and team revenue targets. Track key business metrics and implement corrective actions where required. Analyze market trends, competitor activities, and customer behavior to optimize performance.
Desired Candidate Profile Experience 12–14 years of professional experience with significant exposure to sales and business development. Prior experience working in a startup or high-growth environment is mandatory. Proven experience managing regional/state-level business operations. Demonstrated success in launching and scaling city operations.
Strong B2B sales background with revenue ownership. Leadership Experience Managed multiple teams and team leaders. Experience leading at least 4 teams with 7+ members each. Strong people management, coaching, and leadership capabilities. Functional Exposure Hands-on experience across: Sales & Business Development Recruitment & Team Building Operations Management Financial Awareness & Business Planning Key Competencies ✔ Startup Mindset & Entrepreneurial Thinking ✔ City Launch & Business Expansion Experience ✔ Team Building & Leadership Excellence ✔ Strong Local Market Understanding ✔ B2B Sales & Revenue Growth Expertise ✔ Strategic Planning & Execution ✔ Stakeholder Management & Networking ✔ Ownership & Accountability ✔ Process Orientation & Operational Excellence ✔ Data-Driven Decision Making Personal Attributes Energetic and highly self-driven.
Demonstrates strong ownership and accountability. Adaptable to changing business environments. Calm, composed, and solution-oriented under pressure. Strong relationship-building and influencing skills. Comfortable building business operations from the ground up. Additional Requirements Must be a resident of the respective hiring location Strong professional network within the city.
Immediate joiners or candidates with a notice period of up to 15 days preferred. Stable career progression with no frequent job changes. Why Join Us? Opportunity to build and scale a city business from the ground up. Significant leadership visibility and ownership. Fast-paced startup environment with accelerated career growth.
Competitive compensation and performance-linked rewards. Ideal Fit: A business leader who combines startup agility, strong sales acumen, operational discipline, and the ability to build high-performing teams while scaling a city-level business.