Director, Concessions

Job Details: Job Location: Inland Empire 66ers

• San Bernardino, CA, Salary Range: $72000.00 - $82000.00Salary/year, Must be willing to relocate About Diamond Baseball Holdings: Diamond Baseball Holdings (DBH) is a one-of-a-kind sports and entertainment company that owns and operates an unmatched roster of Minor League Baseball clubs and premier venues in North America. We bring together baseball, must-see special events and community-driven experiences to create unforgettable moments for millions of fans each year. Across our stadiums and clubs, we're redefining what an amazing night out can be, from memorable outings built around America's pastime to immersive exhibition-style sporting events, innovative promotions, legendary concerts, cultural festivals, family entertainment and other unique experiences that bring people together. With nearly 50 clubs and venues across the United States and Canada, DBH is home to some of the most beloved brands in MiLB, offering unique opportunities to build a career in sports, entertainment, hospitality and live events. Through our partnership with Major League Baseball, we help shape sponsorship, licensing and commercial opportunities that extend across all 120 MiLB markets, giving our teams the chance to make an impact on both a national and local level. Whether you're joining one of our clubs or our back-office team, you'll be part of an organization that values creativity, collaboration and a shared commitment to delivering exceptional fan experiences while making a meaningful impact in the communities we serve.

Position Overview

The Director, Concessions is a hands-on leadership position supporting food & beverage operations for the Inland Empire 66ers. This individual will play a key role in executing concessions operations at the club level while developing the skills and experience necessary to step into a future F&B leadership role within the DBH portfolio.

This position is embedded within the Inland operation and will contribute directly to day-to-day concessions execution, team development, and overall fan experience. While the role carries a Director title, it is designed as a high-impact development opportunity, with the expectation that the individual will grow into a full concessions leadership role as opportunities arise across DBH-operated clubs.

Essential Duties

& Responsibilities: Game Day & Event Operations Support and execute all aspects of concessions operations during games and events, including staffing, setup, service, and breakdown Act as a visible, hands-on leader during events to ensure smooth, efficient operations Troubleshoot operational challenges in real time to maintain service standards and guest satisfaction Operational Support & Execution Partner with club leadership to support overall concessions performance, including staffing plans, inventory, and service execution Assist in maintaining high standards for food quality, cleanliness, safety, and presentation Help identify operational gaps and implement solutions to improve efficiency and consistency Staffing, Training & Development Assist in recruiting, onboarding, and training concessions staff and supervisors Provide day-to-day coaching and feedback to part-time and full-time team members Support the development of strong frontline leadership within the concessions operation Business & Financial Exposure Gain experience in key business functions including labor management, cost control, and revenue optimization Assist in tracking performance and identifying opportunities for growth and improvement Support implementation of promotions, menu updates, and operational initiatives Leadership Development: This role is part of DBH’s broader effort to build a strong pipeline of food & beverage leaders.

The Director, Concessions will: Develop a comprehensive understanding of concessions operations within a high-volume sports environment Build leadership and management capabilities through hands-on experience Gain exposure to DBH standards and operational expectations Be considered for future Director, F&B or equivalent leadership roles within the DBH portfolio as positions become available Qualifications: Qualifications: 3–6+ years of experience in food & beverage, hospitality, or venue operations Prior supervisory or management experience required Experience in high-volume environments (sports, entertainment, hospitality, or similar) preferred Strong attention to detail with a focus on execution and guest experience Excellent communication skills and a hands-on, team-first leadership style Desire to grow into a senior leadership role within a multi-unit organization Willingness to relocate in the future for advancement opportunities Competencies: Execution-Focused: Delivers results in a fast-paced, live-event environment Leadership Potential: Demonstrates ability to lead, coach, and influence others Adaptability: Comfortable navigating changing priorities and operational needs Problem Solving: Proactively identifies issues and implements solutions Team-Oriented: Builds strong relationships across departments Growth Mindset: Motivated to learn and take on increased responsibility Why Join the Inland Empire 66ers & DBH: Opportunity to gain hands-on experience in a high-profile Single-A environment Clear pathway to a long-term leadership role within the DBH portfolio Exposure to best practices across a multi-club organization Be part of a team focused on delivering exceptional fan experiences