Configuration Quality Assurance Analyst

At our company, our mission starts with our people. Guided by our HEART values of Humility, Excellence, Accountability, Respect, and Trust, we strive to create a workplace where teammates feel valued, supported, and empowered to do their best work every day. As a Configuration Quality Assurance Analyst, you’ll ensure the quality, functionality, security, and data integrity of electronic health records and related health-plan systems.

You’ll design and execute testing for implementations, upgrades, optimizations, and configuration changes while partnering with operational stakeholders and system analysts to validate workflows and resolve defects. Reviews business and functional requirements, workflows, and technical specifications to identify test scenarios Develops detailed manual and automated test cases and scripts aligned with user stories and acceptance criteria Maps test cases to requirements to support complete test coverage and traceability Collaborates with operational stakeholders to validate real-world workflow scenarios Executes functional testing to verify system behavior aligns with requirements Conducts integration testing to ensure accurate data flow across systems and third-party applications Performs regression testing following updates, patches, enhancements, and configuration changes Documents test results and escalates discrepancies, failures, and system concerns Identifies, documents, and tracks defects through resolution using established issue-management processes Retests resolved defects to confirm fixes and prevent regressions Partners with application analysts, developers, and stakeholders to troubleshoot issues and evaluate configuration and workflow impacts Assists with root-cause analysis for system defects and performance concerns Validates system fixes and enhancements in test environments before production deployment Verifies system configurations, custom builds, and workflows align with operational, business, organizational, and regulatory requirements Maintains test plans, test cases, scripts, traceability matrices, execution results, and other test artifacts for audits and future releases Prepares testing reports that summarize pass and fail status, defect activity, and system performance High school diploma or GED required