Job description
Key Responsibilities
Plan and achieve the organizational goals in terms of volumes, market share, profitability and overall growth of the organization by expansion of touch points. Manage dealerships in the specified territory and Review the Sales process at dealerships Monitor Customer Satisfaction Scores on Sales, Google Ratings, Complaints etc.
Ensure adherence to the monthly plan of Network Expansion (both main dealerships/ Branch outlets) Visit dealerships/ Market as per Fixed Journey Cycle and review business parameters Monitor Dealer Financial and ensure availability of Working Capital and dealer profitability Infra audit compliance by dealers in the region Ensure top three position in dealer satisfaction surveys across two-wheeler industry Ensure retail finance penetration as per targets Ensure the dealership has quality trained sales manpower as required.
Ensure that the dealership infrastructure is as per latest Corporate Identity Process norms and are complaint to all Oben Electric norms/ Policies Attending to customer complaints, ensuring that a high level of customer satisfaction is obtained Ensure appropriate MIS reporting. Rides & Customer meets to be organized as per target Plan and implement sales promotional activities in coordination with Marketing team Showcase consistent Customer satisfaction index & Sales Satisfaction index.
Maintaining relationship with business partners Dealers (dealer profit enhancement), Banks & Financial institutions Ensure adherence to policies, statutory norms and compliance.
Benefits
Competitive salary, with attractive incentives based on performance and test drives generated. Opportunity for growth and career advancement within the company What's on Offer? Attractive Salary & Benefits A role that offers a breadth of learning opportunities Fantastic work culture