Front Desk Clerk

We are hiring a Front Desk Clerk! As a Front Desk Clerk, you play a key role in creating exceptional guest experiences by providing friendly, attentive service and ensuring every guest feels welcomed, supported, and valued throughout their stay.

Responsibilities

Deliver exceptional guest service and create a welcoming experience.

Check guests in/out, manage reservations, and handle special requests.

Respond to guest inquiries and resolve concerns promptly and professionally.

Process payments, cash transactions, and guest account charges accurately.

Answer phone calls and provide information on hotel services and amenities.

Monitor room availability and maintain accurate guest records.

Maintain a clean and organized front desk and lobby area.

Communicate guest feed