Call Center Agent (On-site Position)

Bienville Orthopaedic Specialists is Mississippi’s leading orthopaedic care provider, delivering personalized care through advanced technology and a compassionate understanding of each patient’s individual needs. Our team is dedicated to excellence, service, and improving the lives of those we serve. We are seeking a Call Center Agent to answer high-volume calls, assist patients and caregivers, document information in the EHR, route requests, and provide exceptional customer service while supporting our commitment to quality patient care.