Order fulfillment (RMA)-Logistic Coordinator

Description Order Fulfillment Coordinator shall be responsible for:

• Managing RMA repairs.
• Managing imports & export of RMA units.
• Monitoring Customs processes & Govern the Global RMA.
• Partner monitoring & Governance.
• Reporting to management with progress, pendency & Alerts Person should have understanding of the Processes defined in Oracle & should have knowledge to collate with Physical Transaction of Receiving & Shipping of Items that shall include Finished Goods or Raw materials. Person should have knowledge about Electronics repairs.

Requirements

Qualifications

Bachelors in commerce /engineering Diploma/MBA in Supply Chain/ Logistics Management Expertise on productivity tools such as Excel/Power Bl is mandatory. Experience: Minimum 2-3 Years Knowledge of Oracle /SAP, Exposure with Export/Import processes Logistics Operations

• Proven understanding of transactional systems and processes. Oracle Ap background must. Understanding of warehousing, Logistics Services with exposure to transportation and associated taxation. Skills: Positive energy with initiative and team player. Good verbal & written English. Well verse/Confident in dealing with foreign nationals Global Customer/Colleagues. Be Passionate for Operations with relevant experience in Order Management, Customer Support Services. Self-driven, with a collaborative approach with the ability to build and strengthen relationships. Demonstrate strong attention to detailing and ability to shine under compressed timelines. Adaptable, flexible, and open-minded to work in a multifaceted, fast-paced environment that undergoes constant change.