Job description
Overview
🚀 We’re Hiring: Service Owner Games Global is looking for a Service Owner to lead testing & QA services across global teams—owning delivery, quality outcomes, operational excellence, and stakeholder confidence end-to-end. Key strengths we value: Service ownership mindset: accountable for a service end-to-end, including SLAs and delivery/quality objectives Strong QA/testing foundation: experience leading software testing services and operating a disciplined delivery model Operational leadership: ability to establish/review processes, enforce efficiency objectives, and communicate clearly on service risks/failure points People leadership & coaching: develops capability through mentoring, performance goals, and training/career development plans Customer/studio engagement: proactive stakeholder management and continuous improvement focus Strategic thinking: aligns service roadmap and priorities to wider organisational goals and benefits 💡 Why Join Games Global Be part of a globally distributed, high-performing QA ecosyste Lead transformation initiatives shaping the future of testing services Influence quality, delivery, and operational standards at scale Work with senior stakeholders and leading studios across markets Responsibilities You’ll be driving: ✅ Testing excellence & quality governance ✅ Operational excellence and predictable delivery ✅ Team leadership and capability growth ✅ Strong studio relationships and stakeholder confidence ✅ Strategic alignment to transformation initiatives If you’re passionate about QA, delivery leadership, and building scalable services , let’s talk.
#Service. Owner #Quality. Assurance #Software. Testing #Leadership #Delivery #Operations Qualifications Minimum 2 years proven leadership experience/skills Minimum 3 years experience in a software industry (igaming is an advantage) ISTQB Test Management certification is an advantage Knowledge of SDLC and methodologies Proven results engaging customers and stakeholders at senior management levels AI/ML/Automation working experience is also required You’ll be driving: ✅ Testing excellence & quality governance ✅ Operational excellence and predictable delivery ✅ Team leadership and capability growth ✅ Strong studio relationships and stakeholder confidence ✅ Strategic alignment to transformation initiatives If you’re passionate about QA, delivery leadership, and building scalable services , let’s talk.
#Service. Owner #Quality. Assurance #Software. Testing #Leadership #Delivery #Operations Minimum 2 years proven leadership experience/skills Minimum 3 years experience in a software industry (igaming is an advantage) ISTQB Test Management certification is an advantage Knowledge of SDLC and methodologies Proven results engaging customers and stakeholders at senior management levels AI/ML/Automation working experience is also required