SPRC Customer Service Attendant

Job Details: Job Location: Stephen D. Persinger Recreation Center (SPRC)

• Geneva, IL, Position Type: Part Time, Salary Range: $15.00 - $15.00Hourly, Answer general public inquiries in person, by email, and/or by phone regarding program registration, memberships, facilities, facility rentals, parks, etc. Process registrations, memberships, and ticket sales by operating RecTrac and collecting payment. Notify participants and members of cancellations, changes, or missed payments. Assist with membership marketing and sales; participate in member retention programs. Considerable understanding of activities, programs, events, and services offered. Maintain a high level of knowledge of Park District facilities, their location and services, including personnel and their responsibilities. Understanding of general Park District policies and procedures, especially regarding refunds, waivers, etc. Daily fitness center duties/ maintain cleanliness Maintain accurate/ organized files Assist rec supervisors and provide support to all park district departments as needed Attend additional training and meetings as assigned Qualifications: Minimum of 1 year of experience in recent front-line customer service / working with the public. Clerical / Cash handling experience. Excellent customer service skills and computer skills necessary to effectively perform the job. Proficiency in Microsoft Office. Good problem-solving skills, ability to multitask. Ability to operate and perform under pressure from frequent phone calls and patron requests. Outgoing, people person with the ability to maintain positive customer relations. Current CPR/Frist Aid (if not current, certification will be provided by the park district). Lift and move objects up to 25 lbs.