Bilingual Japanese Business Planning and Promotion Officer - Business Engineering / Projects

Position Summary

This role supports projects by coordinating between business users, client-facing teams, and IT.

Responsibilities include

project coordination, UAT support, documentation, and bilingual (Japanese/English) communication to ensure projects run smoothly.

Key Responsibilities

Coordinate daily work between client-facing teams, project teams, and IT Organize meetings, track issues, and share project updates Prepare and maintain project documents and workflows Support UAT activities, including test case preparation, testing, and issue tracking Perform basic data analysis and system-related research Help manage project tasks and share information across teams Create user guides, procedures, and service or promotional materials Provide Japanese/English communication, translation, and document editing Coordinate communication with internal teams, Tokyo office, and customers Support product and service promotion activities Assist managers and complete other assigned tasks Requirements Bachelor’s degree in Business, Economics, Finance, Marketing, Accounting, IT, or equivalent preferred 5–6 years of professional experience (financial institution experience preferred) Strong PC skills (MS Word, Excel; Access preferred) Excellent written and verbal communication skills in Japanese and English Strong teamwork, coordination, and organizational skills Benefits Comprehensive benefits package Medical, dental, and vision insurance coverage Generous paid time off (PTO) and paid holidays 401(k) retirement plan with company matching Performance-based bonus eligibility