0000000328.it Delivery Coordinator Ii.info Tech Services

Under general supervision, the IT Delivery Coordinator II independently supports multiple initiatives by coordinating schedules, tracking deliverables, facilitating communication, and maintaining governance documentation. Serves as an operational partner to IT leaders and delivery teams. Coordinates activities across multiple teams and stakeholders.

Monitors schedules, deliverables, risks, and dependencies. Facilitates recurring meetings and track action items. Prepares status reports and dashboards for leadership review Assists with planning, resource coordination, and timeline development. Supports development of documentation including work plans. Helps identify resource constraints and scheduling conflicts.

Maintains RAID logs (Risks, Assumptions, Issues, Dependencies). Recommends improvements to coordination, communication, and reporting. Assists with lessons learned and post-implementation reviews. Serves as a liaison between business stakeholders and technical teams. Coordinates activities with vendors, contractors, and external partners.

Fosters communication and transparency across project teams. Supports collaborative problem-solving and issue resolution. Performs other duties as assigned. Education, Experience and Training: Education and experience equivalent to a Bachelor’s degree from an accredited college or university in Business Administration, Information Technology, Public Administration, or in a job-related field of study.

Three (3) years of work-related experience in delivery or operational support. Experience supporting technology or business initiatives. Special Requirements/Knowledge, Skills & Abilities: Must possess a valid Texas Driver’s License and good driving record. Will be required to provide a copy of 10-year driving history.

Must maintain a good driving record and remain in compliance with Article II, Subdivision II of Chapter 90 of the Dallas County Code. “Individuals holding or considered for a position which has, or may have, access to criminal justice databases including the FBI Criminal Justice Information Systems, NCIC/TCIC and similar databases, must pass a national fingerprint-based records check prior to placement in such position and may be denied placement in such positions and/or access to such systems.

Individuals must also maintain the ability to pass the records check while in the position or until such time that the Commissioners Court and the County Civil Service Commission deem this position no longer has this requirement.” Proficiency using tools such as Jira, Confluence, SharePoint, One Drive, or Microsoft Office.

Physical/Environmental Requirements: Standard office environment. Ability to work in a fast-paced, evolving technology environment.